Provide your customers with a clear path to dispute resolution. Our FMCSA-compliant arbitration program keeps you legal and your customers protected.
Complete enrollment and pay $149.99/year
Download your Arbitration Summary PDF
Give to shippers before they sign Bill of Lading
Consumer contacts us, we verify and direct to NAM
FMCSA-compliant PDF with your company info
Consumers can verify your enrollment status
We guide consumers to NAM for arbitration
Manage enrollment and download documents
Under 49 CFR 375.211, interstate household goods carriers must offer neutral arbitration as a means of settling disputes with shippers.
You must provide an arbitration summary document to every shipper before they sign the Bill of Lading.
Complete your enrollment in minutes
If you have a dispute with a moving company and want to verify their enrollment in our Arbitration Program, use our verification tool.
Verify Mover Enrollment